English
FAQ
Collection buying desk

FAQ

01What types of footwear do you manufacture?+

We manufacture women's and men's leather footwear, including flat shoes, high heels, leather shoes, boots, sneakers, sandals and loafers, plus related fashion accessories. Send us your product list or reference and we will confirm availability and pricing.

02How are shoes packed for export?+

Each pair is packed with protective material and shipped in export cartons with size-run markings. Custom packaging, branded boxes and hang tags are available for private label programs.

03What is your minimum order quantity (MOQ)?+

MOQ depends on the style, material and construction. Standard stock styles start from 300 pairs per colorway, while fully customized OEM/ODM programs are confirmed after reviewing the design and production plan, typically from 1,000 pairs per style.

04Can we order samples before bulk production?+

Yes. We can develop samples from your sketches, references or existing styles. Sample timing and cost are confirmed after reviewing the design, and the sample fee is typically deducted from the bulk order.

05What is your production lead time?+

Lead time depends on the style, quantity and whether it is a stock or custom design. Standard stock styles ship within 15–20 days, and custom OEM/ODM production typically takes 35–45 days after sample approval. We confirm an estimated production schedule after reviewing the order and keep you updated through production.

06What payment terms do you accept?+

We commonly work with T/T and L/C for export orders. For T/T, a 30% deposit is required to confirm the order and the 70% balance is due before shipment. For L/C, we accept an irrevocable L/C at sight. Exact terms are confirmed in the sales contract before production starts.

07Do you support OEM, ODM and private label?+

Yes. We offer OEM and ODM services including logo, packaging, size grading and full seasonal collection development, with in-house design and sampling support for private label programs.

08Can you customize the logo and branding?+

Yes. We can apply your logo on the insole, outsole, hang tag and packaging. Branding details are confirmed during sampling so the final product matches your approved design.

09How do you ensure quality control?+

Every bulk order passes material, construction and finished-shoe inspections before shipment, and we keep quality records for each production batch to ensure consistency across repeat orders.

10Which markets do you export to?+

We export to Europe, North America and the Middle East, serving importers, wholesalers, retail chains and brand buyers with stable lead times and flexible customization.